Cruise.kg · Documents

Rules and terms

Full transport rules, water safety and legal documents of the Cruise.kg fleet.

Documents

Public offer

Terms of service and online ticket sales.

Privacy policy

Processing and protection of personal data.

Terms of use

User agreement for cruise.kg.

Refund rules

Refund timing and amounts, request form.

Vessel technical specifications

All fleet vessels are certified and undergo annual technical inspection. Cruise ships carry up to 350 guests (2 decks, banquet hall), yachts up to 12 guests, speedboats up to 8 guests. On board — life vests per seat, first-aid kit, shore communications.

Safety requirements

Boarding by e-ticket with QR code. A safety briefing before departure is mandatory. Children under 7 only with an adult and in a life vest. A trip may be cancelled in winds over 12 m/s, storm or lightning — with a full refund.

Book in 2 minutes | 12,000+ happy guests | 4.9 rating | Season 2026: June 1 - September 15 | Lake Issyk-KulBook in 2 minutes | 12,000+ happy guests | 4.9 rating | Season 2026: June 1 - September 15 | Lake Issyk-Kul